About Me

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Reliable teammate, bringing people together on and off the field. In my free time, you can find me either chasing friends on the paintball field or racing down snowy trails. 

Hi there! My name is Nami, and I am a UI/UX Designer with 3 years of experience in B2B web applications designing dashboards and interactive features in startup and enterprise fields. I am known for improving user engagement and reducing operation costs through effective design and collaboration. With a degree in Psychology, I understand human behavior as a key component of user experience and decision-making within larger systems. 

Some of my career highlights include:

  • I directed project growth for DevLaunchers’ social media platform by driving content strategy from user research and stakeholder interviews. Once we determined the organization’s business goals, I designed a user profile dashboard and onboarding flow to improve user retention, resulting in increased page views and a decreased bounce rate.
  • In my freelance work, I revamped a retail business website using WordPress, enhancing usability with a social media feed, accessibility tool, and events carousel, boosting user satisfaction by over 30%.
  • In my previous role at Lyft, I analyzed user flows to identify improvement opportunities, uncovering procedural gaps and associate fraud. By standardizing fuel protocols, I reduced monthly fuel costs by 11%, an average of $5,727. My luxury retail experience also informs my resourcefulness and attention to detail in delivering a seamless client experience.

What I bring:

  • A unique blend of customer-facing and operational skills, enabling me to build bridges across organizations and collaborate effectively with teammates.
  • Reliability and attention to detail and process, which allow me to glean insights related to a product's scalability.

I seek a full-time, on-site position in eCommerce and agency settings, with opportunities for advancement into a senior role.

Have a project idea you'd like to discuss? Email me at nami.goeku1@gmail.com

 

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