UX PORTFOLIO · HEALTHCARE & CIVIC TECH
Designing for the people who keep healthcare running.
Nami Goeku is a Product Designer with a background in Medicare and Medicaid compliance operations.
CASE STUDIES
Selected work
Two case studies, each rooted in a specific place, a specific population, and a measurable change.
2024 · hACK fOR la · ladot · lacp
Created an admin-notes system for city reviewers, inside an already-dense table.
Moving note-taking off a 15-column review table and into a focused, error-resistant dialog flow that is more discoverable, more forgiving, and compact enough to survive the columns still being added.
Role:
Designer · research, interaction, handoff
Duration:
5 weeks
ABOUT
The Designer
With a background in behavioral research and two years in regulated healthcare, as well as a stubborn insistence that accessibility is a craft, driven forward with team collaboration.
I came to UX through behavioral research, where I watched autistic adults navigate systems designed without them in mind. That habit of observation is the spine of every project that followed. And for the past two years, I've been embedded inside a Medicare and Medicaid compliance operation, where I support more than three hundred skilled nursing facilities nationwide.
I've shipped features with Hack for LA and Dev Launchers, and delivered three end-to-end web redesigns from discovery through launch.
Design either works or falls flat. I believe the best UX is invisible to everyone except the person who needs it.
© 2026 Nami Goeku
CONTACT